1. Home
  2. Contact
Contact

Tell us which one you are.

Three doors. They go to different people and they have different response times.

Three doors

Pick the one that describes you.

Each door has its own form, its own field set and its own destination. All three are on this page — nothing is hidden behind a click.

Intent: demo

I run a warehouse

On Acumatica, or moving to it, and shopping for a WMS. You want to see it work.

Request a demo Intent: partner

I'm an Acumatica VAR

You have clients with warehouse problems and want to know what partnering looks like.

Start a partner conversation Intent: support

I'm already a customer

Something is wrong, or you need a change made. This goes straight to support.

Get support
I run a warehouse

See it running in your kind of warehouse.

We will show you the actual scanner screens for your flows — receiving, picking, counting — not a slide deck. Plan on about 45 minutes.

{# Anti-bot: honeypot (real visitors never see or fill this) plus a server-rendered timestamp checked against a minimum elapsed time in newsite/forms.py's is_spam(). Neither depends on JS - the submit-button timer below is a UX layer on top, not the actual enforcement. #}
About you

We reply from a real person's address, not a no-reply.

Optional. Faster than email if you want it to be.

About your operation

Optional. Don't have one, or yours doesn't do warehouse work? Leave it blank — we'll introduce you.

Are you on Acumatica? required
If you picked "No, and not planning to", read this first

WMS Intelligence is built for Acumatica ERP and nothing else. Every sync, every posting rule and every reconciliation pass assumes Acumatica is the system of record. On a different ERP it is not a weaker fit — it is not a fit at all.

Send the form anyway if you like. We will note your details and we will not chase you. If Acumatica is ever on the table, come back.

What made you look

Short counts, receiving backlogs, mislabelled pallets — whatever made you look. Two sentences is plenty.

No newsletter. No sequence. One human reply, to the address you give us, within the same business day.

I'm an Acumatica VAR

Your client's WMS problem, off your plate.

You refer. We implement, we train, and we take the support calls. You stay the Acumatica relationship.

{# Anti-bot: honeypot (real visitors never see or fill this) plus a server-rendered timestamp checked against a minimum elapsed time in newsite/forms.py's is_spam(). Neither depends on JS - the submit-button timer below is a UX layer on top, not the actual enforcement. #}
About you
Is there a live opportunity? required
Context

Vertical, warehouse size, what they have already tried.

Deal registration and referral terms are discussed on the first call. This one goes to Rich Duncan and you will hear back within the same business day.

I'm already a customer

Support for live warehouses.

Fastest first: email [email protected] directly, 8am–6pm CT, Monday–Friday. If the floor is stopped, email us directly — don't wait on the form below.

Before you type anything

Urgent, the floor is stopped: email [email protected] directly with "line down" in the subject. Target response: reachable for emergencies outside business hours.

Everything else: this form, or [email protected]. Target response: same business day.

After hours: Watchpost monitors every installation continuously, so most floor-down events are detected and addressed before you ever need to reach out. Email stays the contact channel — same-business-day response, with escalation handled through Watchpost's proactive alerting rather than a phone line.

{# Anti-bot: honeypot (real visitors never see or fill this) plus a server-rendered timestamp checked against a minimum elapsed time in newsite/forms.py's is_spam(). Neither depends on JS - the submit-button timer below is a UX layer on top, not the actual enforcement. #}
Who you are

So we can find your installation.

We'll call if it's faster than typing.

Optional if you only have one.

How bad is it? required
What happened

What you were doing, what you expected, what happened instead. Order or item numbers help.

Watchpost is already reporting from your installation, so in many cases we can see the signal before you finish describing it. If the floor is stopped and you have not heard from us, email [email protected] directly and we will treat it as urgent.

Direct lines

Reach us without a form.

Real, selectable contact details for every channel we actually use.

How to reach WMS Intelligence
ChannelDetail
General [email protected]
Support (customers) [email protected]
Partners [email protected]
Post 204 12th Street, Des Moines, IA 50309

Registered as WMSi LLC, Iowa.

How WMSi sells

WMSi sells through Acumatica VARs. End customers are welcome to come to us directly: we qualify you ourselves and introduce you to the right partner. Either way WMSi owns the implementation and answers the support call, so you never sit between two vendors pointing at each other.

Before you write

The rates are already published.

You do not have to ask us what it costs. All five tiers, the implementation fees and the terms are on the pricing page.

See pricing